REFUND POLICY
At Bluefin Marine Motors, we want you to shop with confidence. If you are not fully satisfied with your purchase, you may request a return within 14 days of delivery, provided the product is unused, in its original packaging, and accompanied by proof of purchase. Once the item is received and inspected, we will issue a refund to your original payment method. For heavy or oversized items such as outboards, engines, or transmissions, specialized return arrangements may apply. Shipping costs for returns are the responsibility of the buyer unless the product was damaged or incorrect upon arrival. Our goal is to ensure every client receives fair, transparent service and peace of mind with every order.
Many of our clients across the UK, EU, Canada, and Australia have successfully made use of our return and refund policy. Whether exchanging an outboard for a different model or requesting a refund, customers appreciate the straightforward process and transparent communication. By offering secure packaging, insured shipping, and clear return requirements, Bluefin Marine Motors ensures that every client feels supported and confident. Our hassle‑free approach has built trust worldwide, reinforcing our commitment to customer satisfaction. Contact us now to get quote
Priority Shipping
“Get your outboards and marine parts delivered fast with our priority shipping options, ensuring your order arrives quickly and securely.”
Fuss Free Returns
“Get your outboards and marine parts delivered fast with our priority shipping options, ensuring your order arrives quickly and securely.”
In-home Setup
“Enjoy peace of mind with our professional in‑home setup service, making sure your new outboard or marine equipment is installed and ready for the water.”
💵 Return & Refund Policy
Know More. Boat More. Get More. At Bluefin Marine Motors, we understand that from time to time purchases may need to be exchanged or refunded. Our return policy is designed to ensure your satisfaction and peace of mind for every project or adventure. Contact us right away to order for outboard motors delivered to you door step. Buy 40ft Shipping Containers from Container logistics. In need of trailers for heavy equipment, Buy equipment trailers from Primehaul Trailers
✅ Easy Returns
If for any reason you are not satisfied with your product, you may return it within 60 days for a hassle‑free exchange or refund.
Requirements:
-
Returns must be accompanied by proof of purchase, in original packaging, and in new condition.
-
Returns without a receipt will be processed at the lowest sale price plus applicable taxes. Such items may be exchanged for the same product or refunded in the form of a Bluefin Marine Motors store credit.
-
Members of our loyalty program enjoy receipt‑free returns for faster processing.
⚙️ Special Orders
Special order returns are subject to a 20% restocking fee due to custom handling and logistics. Visit Our Inventory for Available outboards for sale and place your orders. Depending on location, Shipping might change
🛠️ Bluefin Brand Guarantee
We stand behind our Bluefin Marine Motors branded products. If you are dissatisfied, simply return the item and we will replace it or issue a credit — No Hassle. Guaranteed.
🚫 Non‑Returnable Items
For safety and compliance reasons, returns are not accepted on:
-
Customized products (e.g., boat covers, cut lengths of line, wire, or chain)
-
Gas, electric, and trolling motors
-
Registered items (boats, EPIRBs, PLBs, AIS units, life rafts)
-
Appliances, air conditioners, and generators
-
Previously installed products
-
Used fuel containers, macerator pumps, or toilets (due to health and safety regulations)
-
Products covered by manufacturer warranties (must be returned directly to the manufacturer for repair or replacement)
🏬 Return Options
-
Warehouse Returns: Items may be returned by appointment at our Spain warehouse.
-
Direct Returns: To initiate a return, submit a request online with your order number.
💳 Refund Methods
-
Returns within 60 days are refunded to the original payment method or Bluefin Marine Motors store credit if requested.
-
Debit card refunds are issued to cards with Visa/MasterCard insignia; otherwise, a store credit will be provided.
-
Cash purchases over €3000 may be refunded via store credit or company check.
🔒 Return Policy Abuse
Bluefin Marine Motors reserves the right to refuse service to anyone suspected of abusing our return policy.
FUSS FREE RETURN
At Bluefin Marine Motors, customer satisfaction is our priority. We understand that purchasing outboard motors for sale whether brand new, used, or electric it is an important investment, and we want you to shop with complete confidence. That’s why our Refund & Return Policy is designed to be transparent, hassle‑free, and globally accessible.
Clients across the UK, EU, Canada, Australia, and beyond can rely on our clear return process, insured shipping, and straightforward refund options. Whether you need to exchange a Mercury, Yamaha, or Suzuki outboard, or return an electric outboard boat motor, our team ensures every step is simple and secure.
For more details about our company values and worldwide services, visit our About Us page. If you have specific questions or require assistance with your return, our support team is available 24/7 reach out directly through our Contact Us page. With Bluefin Marine Motors, you’re never alone in the process we stand by our promise of quality, convenience, and trust
Shop With Confidence
“Your satisfaction is our guarantee. Whether it’s a return, refund, or exchange, Bluefin Marine Motors makes the process simple and transparent. Ready to get started?”